Scope
This Privacy Policy applies to Saberra.com, the Organizational Memory Audit, the manual Memory OS request form, demo and referral forms, founding access forms, and related communications with Saberra. It also explains how Saberra approaches information processed during a done-for-you deployment.
This policy does not replace a signed services agreement, data processing addendum, statement of work, or security addendum. If a signed agreement says something different, the signed agreement controls for that customer relationship.
Information we collect
We collect information in a few practical ways.
Information you submit
This includes name, work email, organization, organization type, team size, current tools, Memory Admin candidate, demo context, audit responses, and anything else you choose to send through a form or email.
Website and device information
Hosting, security, and form tools may process basic technical information such as IP address, browser type, device information, pages requested, referral URL, timestamps, and spam-prevention signals.
Communications
If you email us, book a call, request a resource, or respond to an outreach message, we may keep the contents of that communication and related contact details.
Deployment information
During a Saberra deployment, we may process meeting outputs, emailed transcripts, source emails, decisions, tasks, risks, roles, policies, review records, and source links as needed to configure and operate the memory workflow.
How we use information
We use information to provide, improve, secure, and communicate about Saberra. For example, we may use it to:
- Send the requested Memory OS resource or respond to a demo, referral, or founding access request.
- Score or display Organizational Memory Audit results.
- Evaluate whether Saberra is a fit for your tools, team size, and memory review capacity.
- Configure capture inboxes, review queues, Notion records, source links, and Sera answer workflows.
- Provide onboarding, support, maintenance, troubleshooting, and security monitoring.
- Send operational updates, follow-up emails, and relevant resources.
- Comply with legal obligations and protect Saberra, clients, users, and the public.
We do not sell personal information. We do not use client organizational memory to train a general public AI model.
How deployment data is handled
Saberra is designed around client-controlled tools. The standard deployment uses Google Workspace, native Google Meet capture, a dedicated inbox, Notion, an AI provider account, Railway, and human review. Meeting transcripts or summaries from other meeting platforms may be processed when they are emailed into the dedicated capture inbox.
Client memory records live in the client's Notion workspace by default. Custom deployments may use Postgres or other systems of record when scoped in writing. Saberra may need access to configure, maintain, troubleshoot, or support the workflow, but the goal is that the organizational record remains inspectable by the client.
AI extraction creates candidate records. Human review happens before those records become trusted memory. Sera answers from reviewed organizational records with source context.
Retention
We keep information for as long as reasonably needed for the purposes described in this policy, including providing services, responding to requests, maintaining business records, resolving disputes, improving security, and complying with legal obligations.
Client deployment data retention may depend on the client's own Notion workspace, Google Workspace, Railway project, AI provider account, and any signed agreement or deletion request.
Your choices and privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection regarding personal information. You may also have the right to opt out of certain sharing or marketing communications.
To make a request, contact privacy@saberra.com. We may need to verify your identity and your authority to act on behalf of an organization before responding. If your information is controlled by a Saberra client, we may direct the request to that client.
We do not knowingly sell or share personal information as those terms are commonly used in U.S. consumer privacy laws. If that changes, we will update this policy and provide any required choices.
Children
Saberra is designed for business and organizational use. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
International visitors
Saberra is operated from the United States. If you access the site or services from outside the United States, your information may be processed in the United States or other countries where our service providers operate.
Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we process. No system can be guaranteed perfectly secure. Clients are responsible for securing their own Google Workspace, Notion, Railway, AI provider, email, and related accounts.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. If changes are material, we may provide additional notice where appropriate.
Contact
Questions or privacy requests can be sent to privacy@saberra.com.
