Acceptance of these terms
These Terms of Service apply to your use of Saberra.com, the Organizational Memory Audit, the manual Memory OS request, demo and referral forms, founding access forms, and any other website features, content, or communications that link to these terms.
By using the site or requesting Saberra resources or services, you agree to these terms. If you are using Saberra on behalf of an organization, you represent that you have authority to act for that organization.
A signed statement of work, services agreement, data processing addendum, or other written agreement may add to or override parts of these terms for a specific customer engagement.
Website use
You may use Saberra.com for lawful business evaluation, resource requests, demo requests, referrals, and related communications. You may not use the site to:
- Break the law or violate someone else's rights.
- Submit false, misleading, confidential, or unauthorized information.
- Interfere with site security, forms, hosting, or availability.
- Scrape, copy, or republish site content in a way that harms Saberra or misrepresents the source.
- Use Saberra marks, logos, or visuals without permission.
Free resources and templates
Saberra may provide free resources such as the Organizational Memory Audit, articles, diagrams, prompts, and the manual Institutional Memory OS for Notion. These resources are provided for evaluation and educational purposes.
The manual Memory OS is not the full Saberra system. It does not include automated email routing, meeting capture, AI extraction, human review operations, source traceability automation, weekly pulse, or Sera retrieval unless those services are separately configured.
You may use free resources inside your organization, but you may not resell, repackage, remove Saberra attribution from, or present them as your own commercial product without written permission.
Saberra services
Saberra is currently delivered as a guided, done-for-you setup, not instant self-serve software. A deployment may include memory audit, source mapping, dedicated inbox setup, Notion memory backend configuration, review workflow design, Sera answer workflow, onboarding, and support.
Scope, fees, timelines, deliverables, access requirements, support, cancellation, and payment terms may be described in a separate written agreement or invoice. If no separate agreement applies, Saberra may decline, pause, or stop work if required access, cooperation, payment, or review ownership is not provided.
Client tools and accounts
The standard deployment uses Google Workspace, native Google Meet capture, a dedicated inbox, Notion, an AI provider account, Railway, and related client-authorized tools. Meeting transcripts or summaries from other platforms may be captured when they are emailed into the dedicated capture inbox.
You are responsible for obtaining, maintaining, securing, paying for, and authorizing use of the tools and accounts your organization provides. Saberra is not responsible for outages, data loss, permission changes, pricing changes, policy changes, or security issues caused by third-party tools or client account administration.
Client data and memory records
As between Saberra and the client, the client retains ownership of its organizational records, source materials, meeting outputs, email context, Notion records, review decisions, and similar client-provided content.
The client grants Saberra permission to access, process, configure, copy, transform, and route client data as reasonably necessary to provide the requested services, support, troubleshooting, security, maintenance, and related communications.
Clients are responsible for ensuring they have the rights and permissions needed to provide meeting transcripts, emails, participant information, employee or contractor data, and other records to Saberra.
AI extraction and Sera answers
Saberra uses AI to help create candidate records and support Sera answers from reviewed organizational memory. AI extraction can make mistakes. Sera can be incomplete or wrong if the underlying record is incomplete, inaccurate, or not yet reviewed.
Saberra does not replace human judgment. Human review is required before candidate records become trusted memory. Sera answers should be checked against cited sources before making important legal, financial, employment, governance, safety, or operational decisions.
Confidentiality
Saberra may receive confidential organizational information during evaluation or deployment. We will use reasonable care to protect confidential information and use it only to provide services, support the relationship, comply with law, or as otherwise authorized.
Confidentiality obligations may be expanded in a signed agreement. Do not submit information you are not authorized to share.
Fees and payment
Pricing shown on the site is for early guidance and may change. Actual fees, setup costs, recurring charges, payment schedule, taxes, expenses, and renewal terms should be confirmed in writing before a deployment begins.
Unless otherwise agreed in writing, fees are non-refundable once work has begun. Late payments may result in paused work or suspended support.
Intellectual property
Saberra owns the Saberra name, site content, brand assets, design system, prompts, workflows, software, diagrams, documentation, templates, and other materials we create, except for client data and materials expressly owned by others.
During a deployment, the client receives a limited right to use delivered configurations, documentation, and templates for its internal operations, subject to any signed agreement. This does not transfer ownership of Saberra's underlying methods, software, brand, or reusable materials.
Third-party services
Saberra depends on third-party services and client-authorized tools. Those services are governed by their own terms and policies. Saberra is not responsible for third-party services, but we will use reasonable care when configuring workflows that depend on them.
Disclaimers
The site, free resources, audit, templates, and services are provided on an "as is" and "as available" basis unless a signed agreement says otherwise. Saberra does not guarantee perfect extraction, uninterrupted service, error-free Sera answers, complete records, or that every decision, task, risk, role, or policy will be captured.
Saberra is not legal, financial, tax, employment, security, or governance advice. You are responsible for decisions made using Saberra outputs.
Limitation of liability
To the maximum extent permitted by law, Saberra will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or loss of goodwill.
To the maximum extent permitted by law, Saberra's total liability related to the site, resources, or services will not exceed the amounts paid to Saberra for the specific service giving rise to the claim in the three months before the claim, or one hundred dollars if no paid service is involved.
Termination
We may suspend or terminate access to the site, resources, or services if you violate these terms, create security risk, fail to provide required access or payment, or use Saberra in a way that could harm Saberra, clients, users, or third parties.
Governing law
Unless a signed agreement says otherwise, these terms are governed by the laws of the United States and the state where Saberra principally operates, without regard to conflict-of-law rules. Any dispute should first be raised in good faith by contacting Saberra.
Changes to these terms
We may update these terms from time to time. The updated version will be posted on this page with a new effective date. Continued use of the site or services after updates means you accept the updated terms.
Contact
Questions about these terms can be sent to legal@saberra.com.